Rivar ZEVS Privacy Policy

Rivar ZEVS ("RIVAR," "we," "our," or "us") is committed to always protecting your privacy. This Privacy Policy describes our purpose of collecting your personal information when you visit our website, access our mobile application, contact us via email or phone directly. This document takes you through our practices and guidelines for obtaining, protecting, and disclosing personal information. It further describes how we store your data and where and how you can reach us to clarify questions related to the privacy policy.

Please read through this privacy policy before you proceed to access the Rivar ZEVS website. You can refrain from accessing the information available on this website if you disagree with our privacy policy. In such a scenario, we will not collect your data or store your information. You can approach us if you find any discrepancies that you may notice while you visit our website.

1. What information do we collect

Rivar ZEVS collects personal information from users directly as well as from third-party websites. Wherever required, we specify why you must share your personal information with us and reveal the consequences of not divulging the information. If you fail to share the necessary personal information, you may not be able to get benefits from our services that might be useful to you for further engagement.

Information we obtain directly from you:

  • - Name
  • - Email
  • - Mailing Address
  • - Phone Number
  • - Product Preferences
  • - Postal Code
  • - Demography

We gather the above personal details to help us connect with you and address your product inquiries and provide helpful product and service information.

2. Ways to unsubscribe from emailing list

Whenever you wish not to receive our promotional emails from time to time, you use the 'unsubscribe' or 'manage your preferences' given at the bottom of the email. Once we receive the unsubscribe request, we will exclude you from our mailing list and the campaign's database. Please be informed that you will continue to receive administrative emails from us even though you opt-out of the promotional emails category. We will only send marketing emails with your consent as permitted by applicable law.

3. How we use personal information obtained

The information we collect from you will be used for the activities stated below:

  • - To enhance website engagement with users that will help us improve sales and services
  • - To provide you personalized marketing communication based on your preferences and interests
  • - To understand how our services are helpful to you and design new solutions to offer you
  • - To stay in constant touch with you to help provide timely communication pertaining to your sales requests, product information or to assist you with any other business inquiries
  • - To share with you our relevant product campaigns and promotions that will ensure to give you valuable reasons to choose our products
  • - To analyze specific business transactions which may help transfer all or some of our, or other business assets
  • - To help protect you from malicious and fraudulent incidents and initiate legal proceedings against those responsible for the illegal activities
  • - To understand the effectiveness of our website performance, metrics, and needed improvements

We obtain your personal information by completely following local governing laws.

4. When and how we disclose personal information

We only disclose your personal information to technology service providers that we use to support and customer engagement, such as website hosting and development. We share the information with our service providers as long as they are bound by agreements to keep your personal information confidential.

We disclose your information with third parties only to help them serve you better, such as purchase, lease, finance, or service of your vehicle. We would also share your information with law enforcement authorities at our sole discretion. Whatever we disclose will be entirely bound by governing laws.

5. Access and control over information

Based on your jurisdiction, you can exercise your right to know what information we obtain from you, understand what we do with the information available to us, rectify the information you have provided, or have it deleted. You can also opt out of the sales information.

6. What data do we retain

We make sure to delete your personal data when it is no longer necessary for the purpose we have collected it. We will also retain your data for a more extended period of time when it is required by law to keep your information.

7. Security

We follow strict protocols and practices to ensure to keep your information secured from accidents, unauthorized access, alteration, and disclosure. Your personal data is accessed by persons from our organization as required by Rivar ZEVS to carry out the purposes stated in this privacy policy. If you encounter security threats, you can reach out to us to take precautionary safety measures against such incidents.

8. Other disclosures

Rivar ZEVS never intends to collect personal information of minors under the age of thirteen years of age. If we realize that we have collected such information, we will delete it. If you, as a parent or guardian, come to know that we have processed such information, you can reach out to us to ensure it is deleted.

9. Updates

Rivar ZEVS may update this privacy policy from time to time. Whenever there is an update in the privacy policy, we will make it available here.